I‘ve decided on an installed Heartland building from Lowe’s but I still have questions…
Hopefully, these frequently asked questions (FAQ’s) about storage buildings and specifically Heartland Installed wood storage buildings will help you make an informed decision. Don’t forget, you can also buy a quality Heartland building as a DIY (Do it yourself) kit and with a bit of sweat equity, create your very own backyard building!
Are there any additional assembly costs?
A: No, the price of our DIFM Installed units includes professional, on-site construction by a Heartland certified installer.
How long does it take to get my building delivered?
A: We pride ourselves on our quick delivery times. Once we recieve your order, a Heartland associate will contact you within 48 hours to schedule a tentative installation date. Typically, we will be out to construct your building within 14 to 21 days (weather permitting).
How long does it take to construct my building?
A. Although there are exceptions, the majority of our buildings are constructed within one day. If you are purchasing a 12’ wide or larger building, please allow 2 to 3 days for completion.
What should I do to prepare the site prior to your arrival?
A: Not much. We do require the construction area to be cleared and prepared to within 6” of level, that we have at least 3’ of clearance around and above the building site (4 feet if your building is larger than 160 sq. ft.). We will also need access to electricity within 150 feet of the unit and unobstructed access to carry your materials to the building site. We will take care of the rest!
Do I need to be home while my building is being constructed?
A: It is not necessary to be present for every phase of the construction process. We do ask however that you are initially available to show our installer the proper placement of your unit and are also available upon completion to do a walk through inspection with our certified installer.
What about covenant restrictions or permits?
A: It is the customer’s responsibility to ensure that the building is permitted in the intended location. We strongly recommend verifying your installation by contacting your Home Owners Association and the local Building Department. If stamped drawings, schematics or additional information is necessary, please give us a call, we’re here to help. Depending on the issue, additional charges may apply.
What is your standard Warranty?
A: In short, simply the best. Heartland has been constructing buildings nationwide for almost 35 years. Every building comes with a top to bottom, worry free warranty. If your building needs to be repaired, please give us a call.
What size and style building is right for me?
A: Heartland makes it easy to pick out just the right building. First, choose your style from one of our classic designs. Second, choose the size that best fits your needs for storage today and tomorrow. Small buildings are economical and fit smaller backyards. Medium sized buildings are perfect for riding mowers, workshops and hobby areas. Larger buildings are the ultimate in storage for larger recreational vehicles, motorcycles and other oversized equipment. Lastly, choose your option package(s) or special options that customize the building to exactly meet your needs.
What kind of paint do you recommend?
A: We recommend 100% acrylic latex paint. This paint is easy to work with and is offered at your local hardware or paint store. Don’t forget to caulk all horizontal seams before painting for a well protected, professionally finished result.
I have an existing concrete slab, can you build on it?
A: Although the vast majority of our buildings are constructed on our superior floor system and sufficient for any application, we do have the ability to construct your Heartland building on an existing slab provided the slab is level and appropriately sized. Because of the individual nature of each slab, please contact us to determine if your slab meets our specifications.
What types of standard building materials do you use?
A: All Heartland products are meant to last, therefore we use the same building products used to construct your home:
* 4×4 40 year treated runners
* Structural framing materials
* 5/8” OSB floor decking or treated plywood is available
* 7/16 roof sheathin
* Residential A-grade asphalt shingle
* 30 year pre-primed, insect resistant Smartside wood siding.
Are your installers insured?
A: Having someone in your backyard that you can trust is important. We require all of our installers to maintain appropriate liability, vehicle and workman’s compensation insurance. In addition, all installers must pass a rigorous background check and complete our training program before becoming certified as a Heartland installer.
Can my building be moved after it has been constructed?
A. In most cases, depending on the size of the unit and the distance required, your building can be moved. Please keep in mind that each Heartland shed is hand crafted on your lot and moving the building will void your warranty. That is why we request your presence at the beginning of the construction phase, to ensure you choose the proper location for your building for the first and hopefully last time.
I love the basic building, but I want more options…
A: We offer a wide array of options and accessories and can customize each shed to adequately meet your needs. When placing your order, please be sure to communicate your needs and intended use. Please remember, it’s always more cost effective to order all of your options during the initial purchase.
